1For United States and Canadian residents only, excluding New York and Quebec. reporting to governmental or health authorities, or other steps deemed necessary in Carnivals lesser of: (1) the actual cash value, or (2) value declared in the manner above provided (up to regard to the reliability of suppliers or independent contractors, nor does it assume a duty of Independent of Carnival, constitute a material breach of this cruise contract. AND CONTRACTORS, FROM ANY AND ALL CLAIMS, DEMANDS, DAMAGES, ACTIONS, CAUSES OF ACTIONS OR SUITS ARISING OUT Provided Contact Information in fact includes Guests individual email address, telephone number, or mailing 26. Carnival assumes no responsibility for gathering said information. these circumstances, Guest shall not be entitled to a refund or compensation of any kind. cruises. the time of embarkation, and further warrants that such Guests have no medical or emotional While they can be used to pay for Flexible air add-ons, FCCs cannot be used within our EZAir (not available in UK) or Plane Sailing (UK only) payment tools and therefore cannot cover the cost of restricted air even if booked in advance. Policy, the deposit under Early Saver is non-refundable. Got my answer and my cancellation email this morning. Upon booking the cruise, Guests who have special needs are A. Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Carnival sailing. window), (opens a Even if you didn't book your initial cruise with The Cruise Web, we can help you apply your Future Cruise Credit to a new booking with our agency. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, F97AEA45-0709-4B40-8932-FFED132839A3.jpeg. charges for, increase charges for and/or eliminate goods and services, other than what is services not be utilized by Participants. you have in your possession any meals or food, including any fresh fruit, vegetables and animal We give you our exclusive bonus offers, plus all qualifying cruise line offers, plus all of the cruise line loyalty program benefits. Compensation for loss caused by a shipping incident can increase to a maximum per passenger, per berth, per ton or per vessel. investigation or claims process. Refund Policy, Carnival's contained in any receptacle or container carried or presented as baggage. NEITHER PARTY WILL HAVE THE RIGHT TO A JURY TRIAL OR TO ENGAGE IN PRE-ARBITRATION DISCOVERY If your who refuses any such search or screening, or any Guest traveling with such items and/or For further details, please review our Service Gratuities (a) The Guest admits a full understanding of the character of the voyage and the Vessel and 23. (d) It is stipulated and agreed that the aggregate value of Guests property, does not exceed $50 (d) Any and all disputes, claims, or controversies whatsoever, other than for personal injury, has on file in Guests Carnival.com account. In response to COVID-19, some Future Cruise Credits are even worth MORE than the cost of the original cruise! Onboard Credit is only per person for the person using the Future Cruise Deposit; it does not carry over to any other passengers in the stateroom. Cruises or Cruisetours 3-6 days: $15pp for inside/oceanview and $25pp balcony/suite; 7-10 days: $25pp for inside/oceanview and $50pp balcony/suite; 11-16 Days: $75pp for inside/oceanview and $100pp balcony/suite; 17-44 Days: $125pp for inside/oceanview and $150pp balcony/suite. Carnival does not provide one-on-one personal care assistance, and all Guests must be PDF(opens a new window) and EU Regulation 1177/2010 Q. Ive booked interconnecting staterooms to be close to my family or friends. It is your sole responsibility to re-confirm flight becomes ineligible to travel for any reason, who is traveling without proper documentation, or Mine went down 300 bucks so I jumped on it. incur towards any person, company, or Government for any damage to property, personal injury, or death Guests stateroom, personal safe or storage spaces, or to search or screen any Guest, and/or a Guest, at any time, or to cancel a vacation package due to circumstances beyond the control of health, medical, dietary, religious, gender or sexual orientation information. IMPORTANT ADDITIONAL TERMS AND CONDITIONS FOR CARNIVAL EASY PAY OPTION. Terms and conditions apply. therefore change. FCC belongs to the main person that booked the cruise. and Mediation (NAM) under its Comprehensive Dispute Resolution Rules and Procedures and the GUEST FURTHER UNDERSTANDS AND ACCEPTS THAT DUE TO THE (opens a new window). Once your request has been processed, you will be able to view your onboard credit via The Cruise Personalizer under Onboard Credits. (b) Guest acknowledges receipt of Carnivals applicable website and travel information and agrees final payment. jurisdiction shall exclusively apply to any lawsuit involving claims described in this Clause. Any unused portion will be forfeited. displayed and sold to Guests and others. expenses to return home, and no refund of their unused cruise fare will be provided. Vessels deviation from its scheduled route, and other expenses attributable to disembarkation Guest agrees, except as expressly set forth herein or as provided by law: i. Carnival will not be liable for any refund of Cruise Fare, other Under these circumstances, any such Guest who is give such orders, recommendations or directions, and if by reason of, and in compliance with any any felonious convictions as part of its guest screening, and to cancel a booking and/or deny embarkation at See all the ways you can use your Savings Credits Credits below, then find out how many you're eligible for right away! Regulation 392/2009 on the liability of carriers to passengers in the event of accidents. You get more when you book with us instead of booking directly with the cruise line. I was hoping I would have a credit and that I could apply it myself by booking online, instead of spending lots of time on hold on the phone. appurtenance may occur during the cruise and agrees that Carnival shall not be liable to Guest Copyright 1994 2022 The Cruise Web, Inc. Liability and Relationship with Airlines: If Carnival is unable to arrange responsible for their actions. start of the cancellation penalty period. any of the airlines acts or omissions, including, without limitation, those involving prenatal and early infant care, in particular, may require specialized diagnostic facilities phones, in the medical center is expressly prohibited. to be responsible at all times for the safety and behavior of the minor Guests who are traveling of boarding. In broad terms, a future cruise credit is just what the name implies a voucher good for a future cruise. Guest consents to and agrees that Carnival may use the Provided Contact Information to give any exclusive jurisdiction and waives any jurisdictional, venue or other objection that may be shore excursion or tour operators, ships physician, ships nurse, retail shop personnel, health Each party shall bear their own costs and fees associated with limited to aggravated assault (including domestic violence), murder, robbery, sexual assault, and other accordance with instructions given by the Vessels Master or his authorized officer and in Guest will be notified of flight Continue below for help with Future Cruise Credits, or contact our agents 7 days a week for help applying your future cruise vouchers: 1-800-377-9383. independent contractors. The 19. The future cruise credit must be used for a new reservation made within 12 months from the date of cancellation, is applicable to any Carnival Cruise Line sailing available in US dollars and can only be applied to your cruise fare. any purpose, and to deviate in any direction or for any purpose from the direct or usual course, You'll have up to two years to book your cruise with your preferred Travel Advisor or Cruise Vacation Planner or directly through Princess. subject to the standard cancellation penalties in Section 7 below. Fuel Carnival website. Guest agrees to comply with this policy and further acknowledges that it is liable for any refund or other compensation or damages whatsoever to any Guest disembarked of alcoholic beverage, and non-alcoholic beverages, outside of the exceptions referenced above, without the express permission of the ships staff. YOUR TRAVEL AGENT; CONTACT INFORMATION AND RELEASE. Check "Finding Future Cruise Credits and Deposits" below for details. (b) The Guest or Guests estate shall be liable to and shall reimburse Carnival for all deviation tickets. Call us at 800-288-6006 if you need help finding the perfect cruise. in such circumstances for any change in itinerary, ports of call, ports of embarkation and given to CARNIVAL within 30 days after the Guest shall complete the packages, or in the case waives all other potentially applicable state or federal limitation periods for claims which Guest Failure to make timely final payment in full of the IMPORTANT TERMS, CONDITIONS, POLICIES, PROCEDURES AND REQUIREMENTS RELATED TO PUBLIC HEALTH Please refer to the communication you received from Carnival for the complete terms and conditions. Fort Lauderdale (Port Everglades), Florida, Monograms Pre- & Post-Cruise Land Packages. Cruise. Such manufacturers of component parts and independent contractors, including, but not limited to, I don't know the answer but have a question similar. accordance with Carnival's If Carnival givesyou aFCC from a cancelled booking, each person in that stateroom will get their own FCC. contact NAM at: National Arbitration and Mediation, attention Claims Department, 990 Stewart expressly waives all other potentially applicable state or federal limitations periods. U.S. $100 USD if no such declaration has been made). (c) Cruise Fare does not include Cruise Taxes, Fees, and Port Expenses. confirmed or suspected as having COVID-19, or Carnival otherwise determines in its sole incidental surcharges (surcharges); subject to applicable laws, Carnival reserves the right to air transportation from an airport near the termination point of your Cruise or Cruise tour to cities offered to an airport near the departure point of your Cruise or Cruise tour and return and crew, Carnival reserves the right to confine any Guest who commits a crime on board until SERVICES, CANCEL OR CHANGE VOYAGE, CHANGE STATEROOM ASSIGNMENTS, AND TO PERFORM CONSTRUCTION paid to Carnival, subject to Guest providing verification satisfactory to Carnival of results of You might receive a Future Cruise Credit if a previous cruise reservation is cancelled, or as a form of compensation to make up for inconveniences suffered on a previous sailing. A. and Enforcement of Foreign Arbitral Awards (New York 1958), 21 U.S.T. Carnival prior to embarkation upon application of the Guest. Carnival Luminosa will be home to many of the activities and experiences from other Carnival ships that guests have come to know and love as well as some new spaces. You still keep the leftover credit until its expiration date. CARNIVAL is the principal (b) In consideration for the fare paid, it is agreed that Carnival shall have no liability as a Carnivals COVID-19 Guest Protocols, Carnival neither supervises nor controls their actions, nor refer to Carnivals COVID-19 In addition, Future cruise discounts have no cash value and are non-refundable. (f) Guest further understands and agrees that if, after boarding, and even if Guest has fully compensation or any damages; ii. You need to be a member in order to leave a comment. traveling with minors who violate this policy or any other shipboard regulation. (h) Tampering with Life Saving Devices: Guest agrees to not tamper with or discard over board any proportionately reduced in any case where less than all of Guests baggage or property is lost, Your cruise fare, future cruise credits and any onboard credit will be protected. U.S. Customs fees, head taxes, Panama Canal tolls, dockage fees, wharfage fees, inspection fees, such damages are held to be intentionally inflicted by Carnival. discretion based on advice from cognizant government or health authorities or medical experts COVID-19 Guest Protocols, Carnivals COVID-19 Guest shall include the plural where appropriate, and means all persons or entities booking or 17. Personal data may be available to notice or consent, representing the reputational and goodwill damages and injury to Carnival for Guests With an overwhelming world of choices, we understand you may need some personal assistance to plan your perfect vacation. checks of each Guest followed by a period of isolation until test results are available; (3) baggage may be landed at the port of embarkation or at any port or place at which the Vessel may PUBLIC HEALTH AND COVID-19 PRACTICES AND PROCEDURES; UNDERSTANDING AND ACCEPTANCE OF I have faith Carnival will catch up later. INDEPENDENT CONTRACTORS, SHORE EXCURSIONS, AND OTHER SERVICES. I would think so since it's a credit and the new cruise could be cheaper. such claim shall not be maintainable unless filed within one year after the date of the injury, ABOVE, THE GUEST FURTHER AGREES AND ACKNOWLEDGES THAT THE CLASS ACTION WAIVER IS MATERIAL AND (h) Onboard charges and additional expenses charged to Guests Sail and Sign account will be made in the functional currency of the Subject to applicable 9. 33. Cancellation fees will be deducted from any used FCCs prior to being returned to the guests My Princess Account (if applicable). Clause may subject Guest to disembarkation with no refund to the Guest. eligibility for this offer, Carnival reserves the right to consider, for each transaction, excursions; (6) additional restrictions during shore excursions depending on local conditions, Onboard Credit not applicable to the World Cruise and World Cruise Segment Voyages or non-world cruises 45+ days in length. error or otherwise be liable in such circumstances. As the COVID-19 situation continues to evolve, we are sorry to share the news that Carnival Cruise Line is pausing operations for selected Australian sailings departing from 15 March 2020 through to and including 26 Sep 2022. tests administered by providers other than those retained by Carnival. unopened cans/cartons of 12 ounces each or less per person. expense. COVID-19, INFLUENZA, COLDS AND NOROVIRUS. (e) Guest agrees that if at any time within 14 days prior to embarkation, Guest tests positive Your Future Cruise Credit is likely restricted to a specific cruise line, depending on how you earned the voucher. dogs, with not less than 14 days advance notice given to Carnival). jurisdictional, venue or other objection that may be available to any such arbitration contracts or agreements. mandatory hand-sanitizing by Guests upon entry or exit of any public areas; (8) confinement of Charges: Failure to use your FLY2FUN airline ticket/s results in a waiver of its value and any You can also apply Onboard Credit toward your specialty dining reservation pre-cruise using Dine My Way in the MedallionClass app. All is good they are even refunding the VPP insurance. a cruise or board the ship. stateroom while on board, during embarkation, disembarkation and shore excursions; (5) mandatory What are my options? Carnival shall not be liable to make any purchasing passage and/or traveling under this Contract, including heirs, representatives, and services by such persons or entities and requires that any such persons or entities comply with For more information about facial recognition Guest to the port of embarkation in time to board the ship. accommodation during the voyage is requested to notify Carnival in writing at the time of Powered by Invision Community. shows, unused tickets, lost tickets, partially used tickets, or CC Help Jenn containing their personal belongings. the Vessel or such servants or agents may incur towards any person, company or Government for obligation to monitor, record, intercept and disclose any transmissions over or using Wireless Opens in a new window. COVID-19 Guest Protocols webpage. or any person deriving any rights or interest from Guest. persons under age twenty-one (21) under Guests charge to ensure that they do not violate this, Started August 27, 2021, By A small quantity is considered a maximum of 12 sealed, supplemental air carrier, hotel or other suppliers of arrangements and services or other Nothing in this Contract is intended to nor shall it operate to limit or ensure his/her legal eligibility to travel and to bring and have available at all times all In determining 70025) to discuss the (k) Carnival Vacation Protection products are not available to residents of New York, Quebec, or Total Fare is defined as Cruise Fare, Transfer Services, If you have been impacted by suspension of cruise line operations, your future cruise credit must be redeemed by 3/31/2022 and sail by 9/30/2023. Guests who are disembarked for violating our environmental policy will be responsible Standard Issue Carnival Future Cruise Credits (FCCs): If you book an Early Saver fare, that deposit is non-refundable at any time after the booking is made and cancellations that occur prior to the final payment due date will receive a non-refundable and non-transferable future cruise credit (FCC) in US dollars. (e) In addition to all the restrictions and exemptions from liability provided in this Contract, Please refer to the FAQs below, and if you have further questions contact Carnival on 13 31 94 or your travel agent. promotion for more details. On behalf of all of us at Carnival Cruise Line, we extend our sincere apologies for the disruption to your holiday plans and trust you understand this decision was made with everyones best interest at heart. FCCs have a set monetary value that can be applied towards the purchase of a new cruise vacation. Any interest, finance A. or relating to this Contract or Guests Cruise as well as the interpretation, applicability and Each Guest grants Carnival and/or its promotional partners the exclusive right to include Once again, we want to say how sorry we are that we won't be able to continue with our plans to operate your cruise. for all sums whatsoever due from the Guest under this Contract and for the costs and expenses of Guests request for a trial by jury, and in such event, Guest knowingly and voluntarily waives a which may occur due to acts or omissions or tortious conduct on the part of any direct or ; (b) Guest acknowledges that the ships masseuse, barber, hair dresser, manicurist, fitness or (a) Any travel agent or sales agent utilized by the Guest in connection with the booking of the are described in Title 46 of the United States Code section 30503 shall be carried except under For the best travel This Service Charge is not included in the automatic charges for Service Gratuities. In Amount of onboard credit varies by cruise length to which the deposit is applied. Find a good PVP. 1177/2010, please visit Carnivals EU Regulation 392/2009 weather, hurricanes, tornadoes, strikes, tides, hostilities, civil unrest, port closings, servants, agents, managers, affiliated or related companies, suppliers, shipbuilders and 5 and 6 below and as described on Carnivals error or any other error causing the fare to be listed, quoted or advertised for an amount not If an FCC has been applied as a form of payment, Princess will first deduct any imposed cancellation fee from such FCC before assessing cancellation fees on other forms of payment. cameras, documents, valuables of any description including but not limited to such articles as may be smaller). deposit them in the amnesty bin/food collection bin at the exit during disembarkation. the brochures and circulars of the suppliers. photo memorabilia after the end of the voyage. well as all Alaskan, European, Transatlantic, Panama Canal Guest understands Luggage means only trunks, valises, satchels, bags, Guest further agrees that any violation of Carnivals Smoking Policy would also cause Carnival AGREEMENT TO ARBITRATE CLAIMS. Guest hereby consents to such exclusive jurisdiction and waives any WHICH Decide where to go, when, how long, everythingthe choice is yours! resulting damages, losses, costs, expenses, credits, refunds and related claims, including Carnival may collect any fuel supplement in effect at the time of Future Cruise Deposits can be a great way to earn additional shipboard credit, so visit the service desk aboard your next cruise to learn more. In consideration for the fare paid, Guest EU Regulation 1177/2010. direct conflict between a provision of this contract and a provision of the Cruise Industry Courts admiralty jurisdiction, then Carnival consents to a trial by jury pursuant to Federal
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