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simplisafe outdoor camera slow

I just installed mine last week and since the camera takes 20-30 seconds to wakeup, door-knockers just leave. Cable management clips included. Auto record sensitivity. All but one of the motioned triggered recordings missed her walking by. The cameras only act as a deterrent because the status light is flashing. This camera is a dud for sure as in no protection. Get your camera up and running again in minutes with a backup battery. 3,117. When triggered on motion this results in not capturing video of the action. Discussions around our indoor camera, also known as the SimpliCam, happen here. The camera response time is an embarrassment. Not to defend Simplisafe, but to refer to history, the Simplicams and doorbell pro cameras were a lost slower when first released too. i am experiecing a similar issue, what are your guys settings? still slow but better. @Davey D, thanks for the update, however, can you answer my question on the alternative power source check? Should have read more before buying. Our engineers are well aware of the feedback from users like yourself, and we're continuing to work on improvements, especially to performance. If I have a camera and it's plugged into AC, I want to be able to pull it up in a browser or app and watch real time video, 24/7, for as long as I want to. AND, stop offering the power cord. 0680569237811. Just bought a new Gen 3 system with the security cameras. Every aspect of the system has been great except these darn outdoor cameras. Let's have a look at the commands at the various voice commands for using SimpliSafe with Alexa and Google Home: Via Alexa in Away Mode "Alexa, tell SimpliSafe to turn on." "Alexa, ask SimpliSafe to arm my system in Away mode ." "Alexa, tell SimpliSafe I'm going out." "Alexa, tell >SimpliSafe I'm leaving." Customer service is the worst! Our internet is gigabit with a half-gigabit upstream. Some gets missed entirely. Meet the system. It's just that your case is proof that our engineering team still has a lot of work to do. "Max number of outdoor security cameras allowed per user is 5." I am an electrician for over twenty five years and I decided to connect all my cameras to 120V with 5' feet of each camera, delay is still there. Agreed! Yes, we've had a couple of firmware updates this year already, and yes, many of our users have seen improved performance. Fast forward to 2021 we still have Simplisafe and just purchased the outdoor camera. Discussions around our indoor camera, also known as the SimpliCam, happen here. @davey_dis there any update from engineering? 0680569237811. . @Austin we hear you. Mine are going back in the box this weekend. A 140 ultra-wide field of view. @Bigmike that's a good idea. The issues I am having are similar to those reported. I should have returned to get our hard earned money back. Now I find out its the slow wake up issue causing the problem. I think he saw the camera and turned around. 2. Outdoor Camera Firmware 1.10 (September 2022). The device isnt complex enough to the presence of the 12VDC supply line voltage, but it does have a battery charge sensor, it sends warnings at different capacity levels. That uses the local RF signal, rather than WiFi - the same connection that the sensors use to signal to the Base Station. Also, why isn't the camera awake full time when it is plugged in versus on battery. If I buy the cable to keep the camera powered up all of the time will my sensitivity increase (camera doesn't need to wake up for recording)? They are not looking for motion continuously but periodically sampling analyzing to save battery - sometimes only using low res IR motion sensor. SimpliSafe is hard at work on improvements to camera performance in response to your feedback. We are now in April No better. Also, why isn't the camera awake full time when it is plugged in versus on battery. However, better response time is one of the top priorities for Outdoor Camera development. Mine are going back in the box this weekend. dave scarlett. Brand. Discussions around our indoor camera, also known as the SimpliCam, happen here. About this item With 140 field of view, see what happens outside 24/7 I am having the same issue. @vistaronn given the history of the Simplicams and Doorbell Pro, I do believe (okay, and hope) that additional features and better preofrmance are coming to the outdoor camera. Therefore, the power cord is never needed! These are disappointing - and misleading as being sold as a security camera. Sometimes i takes several attempts. I want to see who's coming, not who's going. The latest firmware version is. With this delay, what's the point of having a microphone if they person isn't there to hear me speak? Our Support team can help with that part. Vivint offers a range of high-tech devices that rivals SimpliSafe's offerings. the other thread mentioned an update to fix it, when is that coming out? @davey_dIs there any update on this? . @davey_d No better service. I have 4 cameras that I installed and on each of these, the recording itself is so delayed. Advanced security from the outside in 1080p HD video. Timed a number of tests at the front door and am in the 15 to 20 second range of the camera waking up. Why doesnt SS, throw more resources into solving this easily solvable problem. @Davey D. thank you for the reply, but very disappointing and let me be the first to say "hindsight is 20/20". So Very unhappy. Davey_d seems like a nice guy, I'm sad for him, he is the just the messenger but gets he bulk of the complaints. This is the functionality I want as well. (And I know we're not the only ones.) Though of course, since it's a standard socket, you can already use any third party solution with a 1/4"-20 screw. I know SS moves slowly to fix things, but I certainly hope it comes sooner than later! No changes! Perhaps those with one camera are less impacted, but from someone who purchased 10 cams, solar power accessories, monitoring, and installed outlets, I'm about ready to cut my losses and move on. Both Vivint and SimpliSafe offer wireless systems that promise to help keep your home safe using indoor and outdoor cameras, motion sensors, keypads, and state-of-the-art touchscreens.. Environmental sensors are also . SimpliSafe Wireless Outdoor Security Camera Visit the SimpliSafe Store 4.2 out of 5 stars 996 ratings Amazon's Choice in Home Security Systems by SimpliSafe $178.64$178.64 FREE Returns Available at a lower price from other sellers that may not offer free Prime shipping. The Bottom Line. Mine updated today to v1.4.4.262 and the wakeup lag is better. I suspect overtime and firmware updates the Outdoor camera will too. Thanks. With the Old/Gen1 system I just placed their indoor cameras on my covered porches - and they worked great (as I had power). What you're asking for is a fairly big change to how the camera works right now. And yes it is 2.4ghz with good signal. unfortunately we are not able to provide specifics on roadmaps or launches. Jukebox. NO dif still 5-6 sec delay. Having the exact same issue, and it's terribly sad because I wanted to like the outdoor camera. @Bigmike we're definitely working on it, Bigmike. That's a great idea. Please look into this asap, I had a suspicious individual near my home and it only caught him walking away. NO, you're lucky to see what you do. Unfortunately no, using the charging cable will not change the Outdoor Camera's deep sleep behavior. Tech Support has been helpfull, but their hands are tied on a fix. With users that have mesh wireless systems the lag is even greater, I routinely wait up to 30 seconds before a camera becomes viewable. Someone left my house, the camera recorded 22 seconds. It's not worth the money. The SimpliSafe wireless outdoor camera is a much-anticipated addition to the SimpliSafe home security family. Would be sensible if one detected motion they all woke up so at least stand half a chance of getting any meaningful footage. In fact, the power cord is worthless. Also, why isn't the camera awake full time when it is plugged in versus on battery. Catching the back of someones head as they walk away is not very helpful. The priority (at launch) was on maximizing battery performance. One good thing is that battery life has improved and there have been less lock-ups (where a cam would have to be reset, disconnected, reconnected to the system completely). I have subscription with gen 3 and 2 indoor cameras. The indoor camera uses a single power cord, the outdoor camera sits on an easy screw-in. 60% of the time I need to go out of the app and then back in just to see a live view. As I mentioned in a different comment, we've made some progress, but we're still working on it and more improvements are on the way. Watch the video $179.99 ea - 1 Add to cart Build a system Five months have passed without a single 'real' update from SimpliSafe on this issue. I was able to view all cameras except 1 outdoor (I have 1 indoor, 1 doorbell, and 4 outdoor). Out door won't connect for setup 3 feet from router. Extremely disappointed. Never captured his face. The shortest duration you can choose is 30 seconds and the longest is eight minutes. While it does include some performance optimizations, results may still vary. We'll keep you updated when it's closer to launch. SimpliSafe . The new gateways run on WPA3 and the outdoor cameras need to access via WPA2. Took too long to get cameras so cant return to Best Buy. We'll let you know when the next update is on the way. Outside camera notification is extremely slow. @ltoddjohnson we do have the Permanent Mount on the way, that takes advantage of the tripod socket on the bottom of the camera. But our engineering team continues to work on further optimizations. I have extended 120V power circuits in order to install the power supplies for the cameras. Paying for monitoring will be throwing good money away!! Keep it charged. The Outdoor Camera's response time can be improved significantly by troubleshooting this connection, my looking for and addressing sources of wireless (other low-frequency devices drowning out the SimpliSafe signal) and physical interference (walls, especially brick or metal, or heavy appliances). However, better response time is one of the top priorities for Outdoor Camera development. By the way, I should say that all the wireless cameras have a better-than -50dB signal and all report at least 14mbit streams when independently tested. Why cant the issues be fixed? Why does it take SO LONG for the New Outdoor Cam to wake up? This means that when motion is triggered it catches the "end of the act" if at all. Test SimpliSafe in your home for 60 days. So by default, if you arm in Home Mode, the system starts up right away.But if you arm in Away Mode, it gives you 60 seconds to get out of the house first.How much a month is. Apparently SimpliSafe continues to ignore this thread which addresses a problem severely impacting the functionality of their much touted (and expensive) outdoor cameras. Still waiting for the update for "always on" with the outdoor camera when connected to external power. Slow to wake - Yeah, but even more serious, sometimes they WILL NOT WAKE AT ALL. I was told my order from 11/21 would be delivered this week and it hasnt even been processed. Email was sent out it will be another 5-6 months for smoke detectors. The Wake-up is an issue as it takes time. When I am at home and have to wait for 10-30 seconds to see who is at the door this fails to meet any standard as a security camera. Also seems to have been a lot of glitches , slow coming on, battery life, Wi-Fi connections Have these issues been addressed ? Hurry up the new programming. My outdoor camera detects motion but it is so slow waking up (for battery conservation) that I only see the person walking away with their back to me. Ok. Thankfully, I have the doorbell camera for that which captures motion much more quickly. I wish Id read these before purchasing. I still can't get mine to connect to wifi. @jaredschindler yes, this is the case. At this time they load very quickly and perform well. Ice. I have the same issue very slow to wake-up. 5. It's been 6 months since I originally posted on my experience and "nothing" has changed at all for me. I have subscription with gen 3 and 2 indoor cameras. (And I know we're not the only ones.) I've worked previously on intrusion detection systems for the DoD, their systems will perform a mass record intended to catch multiple points of entry or to ensure continuity as the purp travels from area to area, the difference is that those systems are hard-wired with dedicated switch ports and are connected logically via seperate VLANS. If I buy the cable to keep the camera po. VERY SLOW to start to record and even worse is getting them to WAKE and stream the live video. So disappointed no need to pay for monitoring, which we had intended to do. 2. I'll forward to our devs. This would not impact sleep for battery only cams as they rarely maintain 99%, they would still go to sleep as normal to retain the charge. But many are now complaining that the SimpliSafe Outdoor camera is really slow to wake up resulting in a delayed live feed (1,2,3). @gailw apologies for the trouble you've had. We'll keep you updated when it's closer to launch. I just hope SS will push out updates to improve the functionality of the camera so it is best poised to do what I bought it for: capturing video footage. "The SimpliSafe Outdoor Security Camera is a long-awaited, but slightly flawed addition to the lineup.". I've read many people post about the same thing. UPC. Cameras are the pits!! Score Details. Waaaaaay too much time for things to happen and not get recorded. 1. If I buy the cable to keep the camera powered up all of the time will my sensitivity increase (camera doesn't need to wake up for recording)? If I turn off motion events while it is recording, it completely ignores the setting and continues with motion events regardless of the setting.I can turn it on and off as many times as I want and . Tutorials/Redstone music/ Doorbell . @djmac +1. Just my opinion, but I think the option to disable the 'deep sleep' should exist in the menu so the end-user can decide whether extended battery life is more important than capturing all of an event (especially so when the unit is connected to an external power source). Or typically you would be able to create a dedicated 2.4GHz-only guest network in your WiFi router's settings, so it doesn't affect your existing main WiFi network and all the devices already connected to it. They just lie to get you off the phone or passed to the next. Both of my cameras wont record until the person is long gone, and they're hooked up to a power source. It wasn't recorded. GTIN. The other cameras record some of the action, but it seems intermittent as to whether all the motion gets recorded. You can talk thru it and watch live. The Firmware 1.6 released in Feb 22 has done nothing to fix the camera "sleep issue" which negates the cameras ability to capture real-time video. Otherwise, this home security camera lacks the features that other wireless outdoor security camera brands offer at a similar price point. Seems a software change could do that. Mike, try putting your 2.4gHZ routers on 5gHZ and save the 2.4 for the cameras. I purchased 7 cams, and later also the power supplies at a great expense. The camera must wakup to take a recording so wakeup the network communication as well. plato vs game pigeon. yes, this is the case. !You can put a warning by the option letting us know it's only intended for wired power or something.I'm done with the outdoor cameras until make them better when powered by hardline. I 100% regret SimpliSafe. hmmm, it didn't keep my battery charged. I'll post mine here, to hopefully bolster those already reported and to make light of some that have not yet been reported: 1. While this doorbell is SimpliSafe user's only option, it's not a bad one. Well, unfortunately, I too have the NO WAKE UP problem SS. It is well made. How often are firmware updates pushed to production? It features two WiFi antennas to ensure a strong connection with your router so you never miss a beat. Come on, every camera I've ever owned could stream at least 10 views simultaneously! Sad this didn't come up in your NPIP process earlier. Scrolling down to more resources. Its not rocket science guys. Plus, all these cameras are easy to install yourself. I have it set to all zones, and high sensitivity. My wife went to cottage today and made several trips in and out of the house right past the front yard camera. $9996 ($49.98/Count) Save 10% with coupon. Your system . Also, why isn't the camera awake full time when it is plugged in versus on battery. VERY disappointed. We finally got our mitts on it and put it to the test to see if it stood up to our expectations. Our Support team can help with that part. Or fastest delivery Tue, Nov 1. So disappointed. They are recommended to be 6 to 8 feet off the ground and they are only secured by a magnet! I was told by SS to order their mounts for their back indoor camera and that should remedy situation. Each has a separate 5GHz 40MHz/80MHz channel as well. It's gotten better with time, yet still I seem to miss some recordings. Fifty. It is not needed. Seriously, UPDATE this camera or stop selling it. Well here I am again, still waiting. As a new SimpliSafe user, came here looking for fixes to LATE recordings of video from the outdoor cameras. MPN. If you only have one camera, not a problem; I have eight, and even when the cameras wake up on time the system only records eight black or partial recordings from each camera. These are all still occurring with the 1.7.3.312 firmware (which is about the 5th update we've had since we bought them). Lava. We sincerely thank you for your patience as that work continues. I still can't get mine to connect to wifi. I've got a 2nd battery ready to go. However, I can go into the camera that won't wake up while all the other ones are streaming fine and instigate a speed test on that camera. How often are firmware updates to be expected? I would return them if you're still able to get a refund. Customize your home security with 24/7. Really disappointed. The latest firmware version is rolling out now. Further tips and tricks for troubleshooting the camera's connection to WiFi can be found here. No security with camera. The Wake-up is an issue as it takes time. These seem to be just as intermittent as the recordings. It's $15 more than the Outdoor Kit for the Simplicams which includes a mount, a cable and a rubber skin! Though of course, since it's a standard socket, you can already use any third party solution with a 1/4"-20 screw. Thanks. It almost seems like they are coded to behave like they are operating on battery, and set to make maximum use of that battery, despite being plugged into wall power. If I have a camera and it's plugged into AC, I want to be able to pull it up in a browser or app and watch real time video, 24/7, for as long as I want to. The camera is still slow to wake and misses events.SIMPLISAFE: GIVE US AN OPTION TO KEEP CAMERA AWAKE IN ADVANCED SETTINGS!! I just installed mine last week and since the camera takes 20-30 seconds to wakeup, door-knockers just leave. (If it already does this, I can't tell for being on battery vs being on a power source the camera works and reacts the same.Poorly. Additionally, users can create custom activity zones to monitor the areas they want to. Thanks for the feedback, garvey_k. Slow response time to activate camera. The picture quality and form-factor of this camera are great! Obviously a poorly designed, half-baked product that isn't going to work for most people, which is terribly disappointing because I really do think they typically make great products. The Outdoor Camera's optimal temperature threshold is -4F to 122F. Doesn't sound like it's a top priority smh. support person had me switch to a slower dpi saying that was the problem - NOT! Out door won't connect for setup 3 feet from router. I was able to scan the QR code, and the camera almost immediately said "OK, connecting to. As a new SimpliSafe user, came here looking for fixes to LATE recordings of video from the outdoor cameras. Keep working on them - they are at least usable, albeit small quirks. Issue lies within WPA settings. massage centre in lahore 24 hours. How much more time will it take SS to get this problem corrected? The 140-degree field of view isn't the widest on the market, but it's far from the smallest. VERY SLOW to start to record and even worse is getting them to WAKE and stream the live video. While the battery was out, the camera would not operate.

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simplisafe outdoor camera slow